Welcome to the Snap-on Equipment Freshdesk Customer Portal

Modified on Tue, Jun 20, 2023 at 9:37 AM

Welcome to the Snap-on Equipment Freshdesk Customer Portal.  While we are eager to assist you with your request, it appears you have navigated to the wrong page for submitting your requests.  Please refer to the information below to choose and submit your request to the proper division of Snap-on Equipment.  Thank you!


Product / Division
Portal Website
Email Address
Challenger Liftshttps://challengerlifts.freshdesk.comchallengerlifts@soe.freshdesk.com 
John Bean US Directhttps://usdirect.freshdesk.com usdirect@soe.freshdesk.com 
Hoffman UShttps://hofmannusa.freshdesk.comhofmannusa@soe.freshdesk.com 
TSS Canadahttps://tsscanada.freshdesk.com tsscanada@soe.freshdesk.com 



To Submit Tickets via email, reference the email address above.

To Submit via the Customer Portal, you may click on the link above and either Login or create an account using your email address.


Thank you for being a valued customer!

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